news [theljstaff]

Holiday debuggery

We know there were a few kinks with the holiday promotion. We've been working very hard to get them ironed out. If you have a paid/permanent account, keep on sending those coupons. Here's an update:

• If you were unable to send out multiple coupons at a time, please perform a hard refresh, and you should be good to go.
• If you redeemed a coupon to upgrade your account and the balance at checkout was $0 instead of $9.95 or $15, this means your upgrade did not go through (nor were you charged). We've straightened this out, so you can now apply your holiday coupon toward the purchase of an annual paid account.
• If you tried to redeem a holiday coupon and had trouble using a gift certificate to cover the balance of an annual paid account, we identified the root problem. If this happened to you, you can now use your holiday coupon together with your gift certificate.
• If the number of holiday coupons you have available suddenly goes up (instead of down), this might be due to recipients declining the coupons, at which point your pool of available coupons will be replenished and, therefore, increase.
• If you need assistance with holiday coupons or pretty much anything else (well, LiveJournal related), please open a support request and we'll be more than happy to help!

Tweaks

• There were some initial glitches displaying results on My Guests, but we've worked them out. We hope you'll check out who's been checking you out!
• Some of you reported formatting issues using the Rich Text Editor (i.e., line breaks were being removed incorrectly). We've implemented a fix! Thanks so much for your patience.

Give a little extra!

We're pleased to report that we've already sold over 100 virtual red ribbons in honor of National AIDS Awareness month. Remember, for each charitable vgift you purchase for $2.99, we'll donate 100 percent of gross proceeds to IAVI.org (the International AIDS Vaccine Initiative) to fund the development of an HIV vaccine. Once again, we thank you for your generosity.

Celebrate with holiday vGifts!

Stop by the Virtual Gift Shop and share some holiday magic with your LiveJournal friends.

Photos of the week

We're back with more dazzling pictures from around the world. Congrats to marlenemcc, who has been awarded a virtual blue ribbon as the winner of our fourth photo contest. We hope you'll click over to LJ_Photophile poll and tell us your picks in pics!

For more fantastic user content, we'll meet you under the cut. ( Read more... )

Curtains

Thanks, again, for reading. Here's wishing you the very merriest of holidays. We'll see you next year!

news [theljstaff]

Get to know My Guests. Want to know who's checking you out? You can now view the 100 most recent, logged-in users who visited your journal during the past 30-day period with My Guests. For those who prefer to fly under the radar, you can update your My Guests privacy setting here.

Introducing My Stats. If you have a Paid or Permanent account, you can now see detailed reports on how many people are visiting your journal, friends pages, and entries (wherever they're posted on LiveJournal). You can also view data on comments and RSS requests. My Stats is only available to Paid and Permanent account holders, but you can upgrade anytime. (FYI, an annual subscription costs less than a large pizza with everything on it, PLUS it's rumored to make you lose weight in your sleep!) For additional details on this feature, read this article in paidmembers.

Get ready to check your vital statistics!. To begin, mouse over Journal in the upper nav bar and select My Stats from the dropdown menu (Horizon) or select My Stats under Journal in the side bar (Vertigo). If you're using another design scheme, you can visit My Stats directly. You'll find My Guests on the My Stats tool bar.

Happy holiday promotion!

Tweaks and Enhancements

1. The search is on: We've replaced our default search tool with one from Yandex, a leader in search engine technology. This means you'll get smarter, more granular results! To get started, enter your search terms and click the Go button to the left of the Find box on the upper right of the LiveJournal header. This will take you to the search landing page where you can further refine by Entries, Comments, People & communities, and FAQs. You can also access the search page directly.
2. Whitelisting: We've released a new option to help you moderate your busy communities more efficiently. If an entry contains a link to a whitelisted (i.e., trusted) site, it will be posted automatically without need for moderator approval. If a post contains a link that is not on the whitelist, you'll be prompted to approve. To access this option, please visit settings for any community you maintain and select the third option in the Community Moderation box (located in the lower left-hand corner). Click the enable link to custom-edit your community's whitelist, which has been prepopulated with trusted domains. You can manually add or delete URLs in the text box. Please note: If you're the maintainer of an unmoderated community, you may see the radio button for this setting checked, even though it's not active. This is a known issue. Please select whichever option you prefer and click Save Changes at the bottom of the page. If you're happy with your current settings, then no need to do anything!
3. TMI, dude: We've added some fun FREE sponsored vgifts! You can send up to 50 TMI vgifts to mutual friends (btw, you cannot send free vgifts to communities). If you're a Paid/Permanent user and you want to view sponsored gifts, click Show sponsored gifts on your homepage or visit the sponsored gift page. These vgifts will only be available through Wednesday, December 23rd.

You can view more awesome user content after the jump!

Curtains

Thanks, again, for joining us. Until next time, stay snug!